Video tutorial for buying tickets


You would like to buy a ticket for a film at DOK.fest München 2024? We will guide you step by step through the purchase process in our short video tutorials.

The videos are in German. If you don't speak German, feel free to watch the videos anyway – often you can understand what is being shown in a video even without the language. If it doesn't work and you would like assistance, feel free to call or email us:

Mon, 22 April to Sun, 6 May: 12 noon to 8pm
Mon, 6 May to Mon, 20 May: 12 noon to 11pm
Phone: 0800 006 01 52

If you cannot reach us on the hotline, please try again later. If all our staff are on the line, you will not hear a busy signal but a regular ring tone.


In order to be able to help you as quickly as possible, it is helpful for us to have a precise indication of your problem. Please send us a screenshot directly in your mail.

Ticket for a film in the cinema


Ticket for our online-programme


Buy a ticket with a festival pass


Here you can buy a festival pass right away and browse through our film programme.

You have further questions? Find out more on our overview page and have a look at our detailed FAQs.