Brief instructions for DOK.fest München @home
We show you how you can easily buy and access our festival films online.
Please note that the film programme of DOK.fest München @home is only available from Germany.
1. film selection
Go to the programme overview and select your chosen film. Click on the film. Now the film details page opens. Please also note the information on the right hand side regarding possible ticket limitations. In the next step please click on "watch film / ticket".
2. ticket selection
Now please select your desired ticket. You have the possibility to see the film for 4,50 Euro or to donate one Euro to our partner cinemas with the 5,50 Euro ticket. You can also purchase the festival pass in this way and, after the purchase process, access all available festival films.
3. create account / login
If you click on the desired ticket, you will be redirected to the registration/login mask. If you have already created an account with Kulturserver, you can simply log in here with your login data. (Go to 4.2.)
If you do not have an account yet, you can register here. (Please select a city/any district from the drop-down list and do not enter your place of residence manually). The system automatically checks for possible matches (with addresses and data released to the public). Please ignore the suggestions and click on the black button "Keine Übereinstimmung: Neuen Account erstellen". After successful activation you will receive a confirmation email with an activation link for your account (please check your spam!). By clicking on the confirmation link in the email you will activate your account. You are now automatically logged in and your name appears in the upper right corner of the screen instead of "Login".
4. ticket purchase
1. You can now see the orange festival motif in front of you. Please click on the button "See the films of DOK.fest München". Please select your desired film in the programme overview.
2. Now please click on the ticket you want to buy. Now the payment form will open. You can use PayPal and credit card as means of payment. Please choose one of them and carry out the payment process. After your payment you will receive a confirmation by email.
5. watch the film
As soon as you have successfully completed the payment process, the button "Watch movie" will appear further down the right side of the screen. Click on it. Now the play button is also active in the video window. You can watch the movie for 24 hours from the first start.
Please note: On the last day of the festival, Sunday, May 24, you can only buy tickets until 22.00 and watch films until 24.00. Even previously purchased film tickets are no longer visible after 24.00 hrs.